Apprentice Receptionist. With duties to include answering calls and conveying messages, sending the mail, ensuring it is dealt with efficiently, scanning documents etc.
The Village Medical Centre is an NHS General Practice serving about 7200 patients in Wallasey Village, Wirral. There are seven GP Principals two Nurses and a Health Care Assistant. The practice is a training practice for new General Practitioners. We provide full medical services for all of our registered population, and are open to new patients. This surgery was formed from the merging of Grove Medical Centre with Wallasey Village Group Practice in July 2014 The practice has benefited from merging, by being able to offer a wider range of srevices in-house to our patients, such as phlebotomy, physiotherapy and counselling, in addition to the standard core services.
Possible Start Date: 25/10/2017
Programme Duration: 13 months
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Duties to include:
Working week: Monday - Friday Total hours per week: 30.00
Things to consider - Confidentiality: In the course of seeking treatment, patient entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
Good English Language skills.
A good command of the English language along with excellent communication and interpersonal skills.
Empathetic with patients.
Possibility of full time employment following completion of apprenticeship depending on performance.
The position will include on going in-house training, mentoring and support in order to be able to carry out the duties required as part of the role.This is in addition to completing a full apprenticeship Standard in Customer Service as Customer Service Practitioner at Level 2, and includes NVQ Diploma, Technical Certificate in Principles of Customer Service, Functional Skills and Employer Rights and Responsibilities.
For more information about this vacancy please contact the provider Sysco Group on 0151 203 2474 or
email: firstname.lastname@example.org (Ref ID:77100)
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