- GMFJ Reference
79625
- Wages
£5.00 p/h
- Hours
30.00 per week
- Date Posted
19/12/2017
- Start Date
31/01/2018
- Approx. Duration
12 months
- Location
Reading
- Status
Now Taking Applications
- Sector
Customer Service
- Opportunity Type
Intermediate Level 2
- Employer
Withheld
Description
We are looking for a pleasant Customer Service Officer (Apprentice) to undertake all customer service officer duties. They will be the ”face” of the company for all visitors, team members and will be responsible for the first impression we make. They should be self-motivated and trustworthy.Magat Health Solutions is offering a fantastic opportunity to train as an Apprentice!Role Highlights • Entering field representatives into our DATA system• Coordinate office activities and operations to secure efficiency and compliance to company policies• Keep files and records up-to-date (i.e. Monitoring of programmes• Customer Service Calls and Handling Complaints• Creating events to generate more leads• Coordinating with team members• Submit timely reports and prepare presentations/proposals as assigned• Take up other duties as assigned• Keep front tidy and presentable with all necessary material (pens, documents, etc.)Apprenticeship Highlights• You will gain a nationally recognised qualification in customer Services at Level 2. • Full support with training and development will be provided to prepare the candidate for the next step in their culinary career. • The role of Apprentice hospitality assistant is to provide support to the entire team and complete general day to day duties within the hospitality sector.• You will receive onsite training with an award winning training provider• Learn life skillsWhat are we looking for?• Somebody who is reliable and career driven• Somebody who can work under their own initiative• Somebody able to work different shiftsYour learning and Development will be supported by your own Vocational Learning Advisor who will guide you throughout your ApprenticeshipBabcock is an award winning training provider
For more information about this vacancy please contact Inspiro Learning Limited on 0 (Ref ID: 79625)
1. Excellent knowledge of MS Office (especially Excel, PowerPoint and Word. Media Creation is an Advantage.)
GCSE Math ”C”, GCSE English ”C”
Intermediate Diploma in customer serviceAs an Apprentice you will be included on a Retail Qualification, this will involve a Vocational Learning Advisor who will visit you on a regular basis to deliver the training.
Be self-motivated and trustworthy. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. They should be able to deal with complaints and gift accurate information.
On going training and development encouraged by the employer, opportunity to work towards a Retail Qualification.