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Administration Assistant

Brockenhurst College
We are seeking our next Apprentice to join our Student Administration Team. We are looking for an enthusiastic, dynamic and keen individual to provide general customer service and administrative support and offer a platform for a rewarding career.

Brockenhurst College - Employer

We are a high-achieving college who attract around 2,600 sixth form students across the region each year.

We are based within the stunning New Forest National Park and offer our students a huge range of courses and superb facilities.



13 months

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Job Summary

New Vacancy
Business & Administration
Brockenhurst College

Detailed Job Description

An exciting opportunity to join the Student Services team at Brockenhurst College as an Apprentice Administration Assistant.

As an Administration Apprentice you will provide general customer service and administrative support services to the Student Administration Team. You will deal with telephone and email enquiries, assist with maintaining document management systems, create admission packs as well as other duties tasked by the Student Administration Team.

Part of this role will involve assisting with the co-ordination and running of events such as college open days.

In this new apprenticeship position, you’ll be provided with high quality training and given the chance to get involved in a variety of areas in the college, largely focusing on customer service, student support and administration, and using previous office experience and your excellent organisational skills and behaviours to develop in the role.

Providing friendly and efficient service, you’ll deliver information, advice and guidance on a wide range of general issues.

You’ll assist with planning open evenings and events, as well as helping to resolve any travel or student welfare matters.

Requirements and Prospects

Qualifications required

GCSE’s English & Maths or equivalent grade c or above as minimum.

Skills required

The ability to use Microsoft Office applications, such as Outlook, Word and Excel.

Able to deal with challenging situations Communication skills required at all levels Personal organisation and able to follow process.

Personal Qualities

Enthusiastic, organised and able to work well under pressure.

Accuracy and attention to detail.

The flexibility to cover busy periods and work early/late shifts on a rota basis, as well as some evenings.

Confident on the phone and face to face with people.

Future prospects

There may be opportunity for the right candidate to progress further with qualifications and continue to be a valued member of the team.

Additional Information

Training provided

An intermediate Apprenticeship in Business Administration comprises of the following:

  • QCF Level 2 in Business Administration
  • Technical Certificate Level 2
  • Functional Skills in English, Maths and IT
  • Employment Rights and Responsibilities Certificate

Training will be part of the contracted hours agreed that makes up the working week and include 20% of your time off the job learning which may involve visiting other areas of the College.

"The current National Minimum Wage (NMW) rate for apprentices is £3.40 per hour rising to £3.50 from 01.04.2017 This applies to 16-18 year old apprentices and those aged over 19 in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training."

Brockenhurst College - Learning Provider

Brockenhurst College offers a range of apprenticeships to help candidates discover exciting new career opportunities.
For more information about this vacancy please contact the provider Brockenhurst College on 01590 625589 or email: (Ref ID:80130)
Brockenhurst College


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