Webizen IT & Design Studio Ltd apprenticeships offer a structured learning journey, providing the technical and business skills you need to confidently take on new responsibilities. This scheme will give you what you need earn industry-recognised qualifications. You'll find our culture relaxed and supportive, yet focused and hardworking, and you’ll be given the flexibility to bring new ideas to the table, with guidance on hand whenever you need it.
Possible Start Date: 01/03/2018
Programme Duration: 18 months
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Key Responsibilities: · Assume operational responsibilities for resolving administrative queries from Customers. · Manage the end to end lifecycle of received requests and sales, ensuring that requests progress and are resolved in an appropriate manner. · Liaise on a day to day basis with Customers and suppliers, ensuring Customers are fully informed on the progress of their query at all times. · Create sales listings · Take customer phone calls · Track, update and monitor stock levels · Assist in the delivery of specific projects, this will involve data entry, data analysis and general coordination of low level activities. · Provide management information and make recommendations for Service improvement · Database administration, analysis, configuration, system support and problem solving. · Support the implementation of systems · Support and maintain the key live computerized systems to maintain business continuity. · Interface with other areas of the organization to identify and propose improved working practices · The balance of workplace experience, practical coaching, and formal college teaching will support the achievement of a nationally recognised qualification
GCSE Garde C in Maths and English
· Naturally empathetic and passionate about providing great service · Encourages team working and collaboration · Analytical thinker, with the ability to understand multiple information streams · Excellent verbal and non-verbal communication skills · Thrives in a pressured and target driven environment · Remains calm, consistent and positive when under pressure · Multi-tasks with ease and a continual focus on quality · Ability to prioritise and react according to that priority · Delivers on promises, taking ownership and managing expectations realistically Open and honest – with an ability to constructively challenge the status quo to drive improvement
City and Guilds full Framework level 2 & 3 QCF apprenticeship, including Functional Skills (Numeracy and Literacy) and full Technical Certificate, employer and employee rights and responsibilities, personal learning and thinking. All training and assessments delivered on employer site.
For more information about this vacancy please contact the provider Seetec Group Ltd on 01702 201 070 or
email: Taylor.email@example.com (Ref ID:81168)
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