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Customer Service and Administration Apprentice

As a result of our continued year on year growth we need to expand our Sales & Order Administration team, and this is an opportunity to join us via an apprenticeship scheme.

Node4 - Employer



12 Months

This position is now closed and no additional applications are being taken. If you have any questions please contact the provider who is managing the position.

Job Summary

GBP 140.00
Customer Service

Detailed Job Description

  • Validating sales orders for completeness
  • Entering order details on internal systems
  • Entering orders on supplier portals/systems
  • Liaising with customers over the phone to capture information needed to enable placement of orders.
  • Updating customers and internal departments on the progress of orders
  • Working closely with customers and suppliers to resolve order queries.
  • Updating order intake spreadsheets
  • Producing reports and other Management Information requirements
  • Assisting in order queries

Requirements and Prospects

Qualifications required

Skills required

In order to carry out the role effectively it is important to demonstrate, have and maintain the following:

  • High levels of organisation and attention to detail
  • Logical approach
  • A process driven personality
  • Excellent communication skills – especially via email and on the phone
  • The ability to work pro-actively and as part of a team
  • Have excellent time management skills
  • Be committed to delivering an excellent customer experience
  • Adopt an enthusiastic approach to working life

Personal Qualities

Future prospects

Additional Information

Training provided

CT Skills - Learning Provider

CT Skills is an award-winning training provider with over 20 years’ experience based in the East Midlands. We deliver apprenticeships up to Level 5 across a range of professions, run traineeships that provide invaluable work experience opportunities, and provide impartial careers information, advice and guidance. We also help unemployed people get back into work. 

For more information about this vacancy please contact CT Skills on 0115 9599 544 or email: (Ref ID:81214)
CT Skills


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