First impressions matter, our Front of House team ‘set the tone’ for all guest experiences at The Headland; it’s here that their journey begins and ends. Greeting everyone with a smile and outstanding service is a vital part of the FOH role. In your apprenticeship with us you will learn the importance of attention to detail when meeting guests in a 4* hospitality environment. This includes assisting guests with their arrivals and departures as well as any questions that they may have. Working in a team of bright personalities, your hospitality career will get the kick start that it needs!
One of only 50 hotels in the UK to be awarded 4 Silver Stars by The AA, The Headland is a luxury hotel and spa offering the perfect blend of discreet English ambience and decadent four-star hospitality.
Possible Start Date: 16/04/2018
Programme Duration: 18 months
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On successful completion of apprenticeship there is a possibility of a job role.
The programme involves developing effective knowledge, behaviours and skills in topics as:
To gain the Hospitality Team Member Intermediate apprenticeship you will attend skills seminars at college.
Shifts will vary depending on business needs. Will include some weekends, morning & evening shifts. Pay will be reviewed after probation period, used to assess capability and performance.
Find your feet with a traineeship. They’re a great way to help you build your CV. That’s because traineeships help you learn the essential skills that every employer wants. And they’ll set you on the right path to compete for apprenticeships. In short, they’re that vital first stepping stone to getting ahead.
For more information about this vacancy please contact the provider Truro and Penwith College on 01872 242711 or
email: firstname.lastname@example.org (Ref ID:82429)
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