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Junior Business Administrator

The main focus of the role is excellent customer service and administration. In addition to supporting our Clinical Admin team there will also be administrative tasks within our HR & Data Management teams.


12 Months

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Job Summary

New Vacancy
Business & Administration
Outlook South West Ltd

Detailed Job Description

1. Customer Service:

  • To respond to calls, emails and letters
  • To be a friendly and supportive contact
  • To respond to customer queries and give information about our service

2. Data entry:

  • To maintain efficient and accessible registration and booking services
  • To continuously improve the data quality of records by spotting and correcting entry mistakes
  • To book patient appointments
3. General admin duties:
  • To ensure that information is filed electronically
  • To support both our HR & Data Management teams

Requirements and Prospects

Qualifications required

Ideally, 8 x GCSE’s Grade A-C or 9-4 or equivalent, including English and Maths

Skills required

  • Excellent listening and communication skills
  • Good written communication skills, including spelling and grammar
  • Knowledge and use of Microsoft Outlook, Excel, Word
  • Flexibility to suit business needs

Personal Qualities

  • Ability to stay calm under pressure and show resilience when dealing with difficult situations
  • A good team player, showing a cooperative spirit and support for colleagues in all departments
  • Good time keeping and attendance
  • Respect Diversity

Future prospects

After the completion of the 12 month apprenticeship there is the possibility of a permanent position

Additional Information

Training provided

Intermediate Apprenticeship in Business and Administration, Functional Skills, Employment Rights and Responsibilities

The hourly rate may be ammended after a probation period.

GP Strategies Training Limited - Learning Provider

For more information about this vacancy please contact the provider GP Strategies Training Limited on 0161 429 2460 or email: (Ref ID:84016)
GP Strategies Training Limited


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