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IT SUPPORT APPRENTICE

Vlin
You will provide telephone IT support to customers who could be calling for a number of VOIP and network related issues.

Vlin - Employer

Voicelinx grew from a company that has spent over 10 years offering support and consultancy to build and maintain business data networks.We will understand telephone systems delivered to your office building, but because of our background we understand data networks and the businesses within too.

GetMyFirstJob

07/06/2018    

12 - 15 months


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Job Summary

85872
£186.50
37.30
kentish town
16/05/2018
New Vacancy
IT, Software, Web & Telecoms Professional
Vlin



Detailed Job Description

The role consists of a number of duties; these include: · Providing IT support and 1st line response to clients · Logging fault tickets and recording their time spent on jobs · Configuring Microsoft Windows on PCs and installing software · Troubleshooting both hardware and software problems · Liaising with third parties on behalf of our customers · Providing an excellent customer service to clients

Requirements and Prospects

Qualifications required

5 A* - C include Maths and English

Skills required

· Well organized, self-motivated, reliable, independent worker needing limited managerial oversight. · Ability to communicate clearly and thoroughly with staff, management, vendors, and clients. · Good troubleshooting skills. · Good understanding of internet technologies. · Fast learner.

Personal Qualities

· A team player capable of working with others · Good time management · Excellent oral and written communications skills · Disciplined, self-motivated work ethic. · Ability to work within tight deadlines. Passion for IT

Future prospects

May be move to full time job

Additional Information

Training provided

Infrastructure Technician with Ventor qualification

London Vesta College - Learning Provider

For more information about this vacancy please contact the provider London Vesta College on 020 7 377 0731 or email: apprenticeship@vestacollege.com (Ref ID:85872)
London Vesta College

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