You will provide telephone IT support to customers who could be calling for a number of VOIP and network related issues.
Voicelinx grew from a company that has spent over 10 years offering support and consultancy to build and maintain business data networks.We will understand telephone systems delivered to your office building, but because of our background we understand data networks and the businesses within too.
Possible Start Date: 07/06/2018
Programme Duration: 12 - 15 months
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The role consists of a number of duties; these include: · Providing IT support and 1st line response to clients · Logging fault tickets and recording their time spent on jobs · Configuring Microsoft Windows on PCs and installing software · Troubleshooting both hardware and software problems · Liaising with third parties on behalf of our customers · Providing an excellent customer service to clients
5 A* - C include Maths and English
· Well organized, self-motivated, reliable, independent worker needing limited managerial oversight. · Ability to communicate clearly and thoroughly with staff, management, vendors, and clients. · Good troubleshooting skills. · Good understanding of internet technologies. · Fast learner.
· A team player capable of working with others · Good time management · Excellent oral and written communications skills · Disciplined, self-motivated work ethic. · Ability to work within tight deadlines. Passion for IT
May be move to full time job
Infrastructure Technician with Ventor qualification
For more information about this vacancy please contact London Vesta College on 020 7 377 0731 or
email: firstname.lastname@example.org (Ref ID:85872)
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