Business Administration Apprentice

  • Schoolscapes Ltd
  • Wadebridge, Cornwall
  • £6.50 per hour

This is a great opportunity to join the team at Schoolscapes, manufacturers and suppliers of playground equipment and outdoor furniture to schools and outdoor play areas. We are based in Wadebridge and you will join the team as a Sales and Customer Service Apprentice a work alongside the Small Works Team, reporting to the Team Supervisor

Recommend this opportunity to a Friend
Vacancy provider logo for Truro and Penwith College

  • GMFJ Reference
    86315
  • Wages
    £6.50 p/h
  • Hours
    30.00 per week
  • Date Posted
    25/05/2018
  • Start Date
    06/08/2018
  • Approx. Duration
    12 months

  • Location
    Wadebridge
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Schoolscapes Ltd

Description

Our experience in landscape design makes us an ideal partner in the provision of ‘Natural Play’ which uses and enhances the existing features of the school grounds to provide a ‘Learning in the Outdoor Classroom’ experience, allowing older children to enjoy the benefits of play in a natural setting and younger pre-school and KS1 children to explore the natural environment in the safe surroundings of the school grounds.

Your duties:

Will include working with potential customers and building relationships over the phone, sometimes as a first point of contact. Liasing with our Sales, Design, Manufacturing and Installations Departments. Giving product and service advice to customers in a professional and friendly manner, using the Salesforce system to keep customers up-to-date and relaying information in an accurate and timely manner.

You will assist the Small Works Team in preparing quotations, taking enquirers by phone and email and following up leads.

For more information about this vacancy please contact Truro and Penwith College on 01872 305500 (Ref ID: 86315)

Company website : https://www.schoolscapes.co.uk/

Desirable:

We require an apprentice with good IT skills, confident in using standard Office programmes such as Word, Outlook and Excel. You will have a excellent written and verbal communication skills so you will be able to deal with colleagues and customers in a polite and friendly manner. Strong Administration and organisational skills to be able to prioritise your work and stay calm under pressure and always arrive on time for work and college.

Desirable:

We will be looking for candidates with 5 GCSEs grade C or above to include Maths and English.

Business Administration Skills taught programme:

Day 1: Recap key messages from induction on how to successfully complete the apprenticeship.Employee Rights and Responsibilities. Learner will develop an understanding of the role of organisations and industries, as well as gaining an understanding and awareness of employer’s expectations and employees’ rights and obligations.

Day 2: Managing personal performance and development: SMART targets; Professional development; Career development goals; Work-life balance; Feedback; Learning styles; Time management.

Day 3: Communication in a business environment: Clear, effective and professional written, verbal and non-verbal communication. Apprenticeship Assessment/ Programme Review visit at workplace.

Day 4: Customer service and Sales: Maximising sales (upselling & cross selling); Sales techniques; Feature and benefits; Needs and expectations; Brand promises; Service offer; Service knowledge; Equality and Diversity.

Day 5: Business awareness and change: Business structures and models; External and internal factors that may impact on a business; Goals, objectives and how these align with strategy; change implementation

.Day 6: Equality and Diversity: Understanding equality and diversity; Benefits of E&D; Legal implications. Apprenticeship Assessment/ Programme Review visit at workplace

Day 7: Teamwork: Developing good work relationships; Making a positive contribution to the business; Dealing with conflict.

Day 8: Project development (½ day): Identification of project; Developing business case; Developing project plan.Health and Safety. Legislation requirements.

Day 9: Project development (½ day): Reviewing project progress; Developing project.Study ½ day. Apprenticeship Assessment/ Programme Review visit at workplace

Day 10: Presentation skills:Project review; Presentation skills; Presentation software.

Day 11: Project presentations. Learner project presentations to employer audience. *Presentation of certificates for unit examination achievements.* Time/duration dependant on cohort group size.

Apprenticeship Assessment/ Programme Review visit at workplace

Desirable:

Our perfect apprentice is friendly, polite and well presented with a confident communication style. Once you have received necessary training you are also able to work alone and take a pro-active, flexible approach to your work and able to use your own initiative. Have good attention to detail and be a good team player.

After completion of a successful apprenticeship, candidate may be offered a full time position.
Monday to Friday 9am to 5pm

Based on this opportunity you might also be interested in.

Opportunities with Truro and Penwith College

Find your feet with a traineeship. They’re a great way to help you build your CV. That’s because traineeships help you learn the essential skills that every employer wants. And they’ll set you on the right path to compete for apprenticeships. In short, they’re that vital first stepping stone to getting ahead.

Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs