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Apprentice Housekeeper

The Royal Lodge (RH Hotels Ltd)
Exciting opportunity to complete an Apprenticeship Programme in Housekeeping with The Royal Lodge. Duties are to ensure the hotel is cleaned to high standards. Apply Today!

The Royal Lodge (RH Hotels Ltd) - Employer

A busy, rustic guest house in an idyllic tourist spot in the heart of the Wye Valley. We are a guest house with 26 rooms and two function rooms. We do a mixture of general public, corporate and wedding trade.

The Royal Lodge  (RH Hotels Ltd)


12 months

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Job Summary

GBP 148.00
Symonds Yat East
New Vacancy
Catering & Hospitality
The Royal Lodge (RH Hotels Ltd)

Detailed Job Description

We are looking for an enthusiastic Apprentice Housekeeper to join our friendly team at The Royal Lodge. This role includes working with the house keeping team to present all areas of the Hotel to the highest standards. Maintaining hotel bedrooms & public area, ensuring bathrooms & facilities are presented to the required standard of cleanliness & hygiene.

The duties of the role will include but are not restricted to:

Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms.

Organise work schedule from the room status list, arrivals and departures.

Distribute linen, towels and room supplies.

Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, and mini bar

Replace dirty linens with clean items

Inspect and turn mattresses regularly

Store all dirty laundry in line with company policy

Check all appliances in rooms are in working order

Realign furniture and amenities according to prescribed layout

Respond to guest queries and requests

Respond to calls for housekeeping problems such as spills, broken glasses

Deliver any requested housekeeping items to guest rooms

Remove room service items

Organise and restock cart at the end of the shift

Ensure confidentiality and security of guest rooms

Follow all company safety and security procedures

Report any maintenance issues or safety hazards

Observe and report damage of hotel property

As an Apprentice you will be included on a Hospitality Team Member- Housekeeping Apprenticeship. Your Qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve a Regional Trainer coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship.

Requirements and Prospects

Qualifications required

None Specific

Skills required

To be successful in this role you will need to be a hard worker with good communication skillsTo have high personal standards of cleanliness and presentation.Must be motivated to work alone in areas once training has been given.Good communication skills and confidence to actively engage with hotel guests & colleagues.

Personal Qualities

Provide excellent customer service.

You will need an outgoing personality and plenty of common sense

Reliable and Punctual

Future prospects

If the Apprenticeship is successfully completed there may be an opportunity for permanent employment within the hotel.

Additional Information

Training provided

Level 2 Hospitality Team Member Housekeeping Apprenticeship.

Apprenticeship standards are aimed at developing skills within the Apprentices’ chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English.

Once the apprentice has completed a minimum of 12 months training and the employer and Babcock regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role.

Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.

Babcock Training Limited - Learning Provider

In today’s competitive marketplace, developing the right skills can help you to get ahead and stay ahead. Apprenticeships are a great way to achieve qualifications and earn money whilst also gaining the work experience employers look for. 

Choose an apprenticeship with Babcock and they will help you to take your first step to an outstanding career.  As one of the UK’s largest work-based training providers Babcock has the employer partnerships to offer apprentice job vacancies in your area.

For more information about this vacancy please contact Babcock Training Limited on 0800 731 8199 or email: (Ref ID:91402)
Babcock Training Limited

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