We are looking for an enthusiastic Apprentice Housekeeper to join our friendly team at The Royal Lodge. This role includes working with the house keeping team to present all areas of the Hotel to the highest standards. Maintaining hotel bedrooms & public area, ensuring bathrooms & facilities are presented to the required standard of cleanliness & hygiene.
The duties of the role will include but are not restricted to:
Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms.
Organise work schedule from the room status list, arrivals and departures.
Distribute linen, towels and room supplies.
Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, and mini bar
Replace dirty linens with clean items
Inspect and turn mattresses regularly
Store all dirty laundry in line with company policy
Check all appliances in rooms are in working order
Realign furniture and amenities according to prescribed layout
Respond to guest queries and requests
Respond to calls for housekeeping problems such as spills, broken glasses
Deliver any requested housekeeping items to guest rooms
Remove room service items
Organise and restock cart at the end of the shift
Ensure confidentiality and security of guest rooms
Follow all company safety and security procedures
Report any maintenance issues or safety hazards
Observe and report damage of hotel property
As an Apprentice you will be included on a Hospitality Team Member- Housekeeping Apprenticeship. Your Qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve a Regional Trainer coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship.