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First Line Help Desk IT Support Technician Apprentice - 17316

Maxnett Limited
We’re looking for an experienced and enthusiastic candidate to join the growing technical team at our IT services business. We’re based in Greenford, West London and provide a comprehensive range of outsourced IT services to SMEs. Your role will involve on-site project & support work as well as some participation in consultancy and solution design.

Maxnett Limited - Employer

MaxNett are an IT Outsourcing Provider supplying small and medium sized businesses with networking solutions and IT computer support in London, Greenford.

GetMyFirstJob

01/04/2019    

15 months


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Job Summary

95482
GBP 230.63
37.50
Greenford
08/02/2019
New Vacancy
Construction
Maxnett Limited
Full-Time



Detailed Job Description

Main role / Responsibilities [will include but not be limited to]:   To provide help-desk support in a team environment   The position also involves telephone and remote support, and may also allow for some home working if required.  You will be providing support desk and/or field-based server/network/desktop support

Requirements and Prospects

Qualifications required

3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and maths (or equivalents) at grade D or above.

Skills required

•    Excellent interpersonal and communication skills   •    A positive attitude  •    Excellent written and spoken English

Personal Qualities

Experience with the following:  •    Windows Server 2008 onwards  •    MS Active Directory, DNS and DHCP  •    Microsoft Office 365  •    Microsoft Office Suite  •    Fundamental knowledge of TCP/IP networking

What does a typical placement look like

•    Excellent interpersonal and communication skills   •    A positive attitude  •    Excellent written and spoken English

What you should wear

3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and maths (or equivalents) at grade D or above.

Future prospects

Benefits of the role/ Future prospects:   •    Great career progression   •    Salary review   •    Holidays

Additional Information

Training provided

Infrastructure technician level 3 standard Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

QA - Learning Provider

For more information about this vacancy please contact QA on 01793696141 or email: chloe.jones@qa.com (Ref ID:95482)
QA

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