First Line Help Desk IT Support Technician Apprentice - 17316

  • Maxnett Limited
  • Greenford , Greater London
  • £6.15 per hour

We’re looking for an experienced and enthusiastic candidate to join the growing technical team at our IT services business. We’re based in Greenford, West London and provide a comprehensive range of outsourced IT services to SMEs. Your role will involve on-site project & support work as well as some participation in consultancy and solution design.

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  • GMFJ Reference
    95482
  • Wages
    £6.15 p/h
  • Hours
    37.50 per week
  • Date Posted
    08/02/2019
  • Start Date
    01/04/2019
  • Approx. Duration
    15 months

  • Location
    Greenford
  • Status
    Now Taking Applications
  • Sector
    Construction
  • Opportunity Type
    Advanced Level 3
  • Employer
    Maxnett Limited

Description

Main role / Responsibilities [will include but not be limited to]:   To provide help-desk support in a team environment   The position also involves telephone and remote support, and may also allow for some home working if required.  You will be providing support desk and/or field-based server/network/desktop support

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 95482)

•    Excellent interpersonal and communication skills   •    A positive attitude  •    Excellent written and spoken English
3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and maths (or equivalents) at grade D or above.
Infrastructure technician level 3 standard Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.
Experience with the following:  •    Windows Server 2008 onwards  •    MS Active Directory, DNS and DHCP  •    Microsoft Office 365  •    Microsoft Office Suite  •    Fundamental knowledge of TCP/IP networking
Benefits of the role/ Future prospects:   •    Great career progression   •    Salary review   •    Holidays

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