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Customer Service Apprentice

Are you looking to start your career within a fast paced environment? This apprenticeship will allow you to gain a Customer Service Level 3 apprenticeship. They are looking for someone who is enthusiastic and keen to learn.

CCOPS - Employer

CCOPS is a specialist UK Call Centre group with sites in Leicester, Nottingham and Wales. CCOPS specialises in outbound, inbound, upsell, and lead generation using the latest dialler, database and , customer interface technology. They work across the energy, insurance and telecommunication sectors providing our clients with the sales engine to acquire and retain more customers. They offer a bespoke approach to all of our clients with the ability to tailor campaigns to meet the clients objectives. We look forward to helping your business grow.



15 Months

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Job Summary

GBP 138.01
New Vacancy
Customer Service

Detailed Job Description

Answering incoming calls

•Responding to emails

•Generating leads for the business

•Attending team meetings

•Ad hoc duties where required

Requirements and Prospects

Qualifications required

GCSE English & Maths at Grade C/4

Skills required

•Self confidence

•Listening skills

Personal Qualities

•Willing to learn

•Team player

What does a typical placement look like

•Self confidence

•Listening skills

What you should wear

GCSE English & Maths at Grade C/4

Future prospects

Possible long term role at the company.

Additional Information

Training provided

Customer Service Level 3

Intraining - Learning Provider

Intraining is one of the largest, most successful and innovative training providers in the UK, working with more than 12,000 employers nationally including big brands like Virgin Media and NPower.

For more information about this vacancy please contact Intraining on 0114 289 8400 or email: (Ref ID:95518)


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