•Experience of working in a similar role and/or customer service environment (desirable).
•Accurate and efficient cash handling skills.
•Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels.
•Ability to take initiative and resolve queries in a practical and positive manner.
•Passion for delivering exceptional guest service .
•Courteous and pleasant attitude towards guests and colleagues .
•Ability to work as part of a team.
•Good attention to detail.
•Ability to work under pressure and juggle competing priorities in a busy, fast paced and challenging environment with minimum supervision.
•Positive and flexible approach to work (weekend and evening work will be required).
•Proof of eligibility to work in the United Kingdom).