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Customer Service & Client Support Apprentice.

Bandvulc Tyres Ltd Ivybridge

The role will be customer service based and mainly on the phones dealing with enquiries and breakdown for their account clients. It will involve dealing with a variety of different challenges and situations and require a high level of professionalism and responsibility to support the network of allocated Service Providers in a busy working sector.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from Bandvulc Tyres Ltd | GetMyFirstJob

  • NAS Reference
    VAC001753956
  • Weekly wage
    £280.00
  • Hours
    40.00 per week
  • Working Week
    Monday - Friday - 8.30am - 5.00pm (30 minutes unpaid lunch break)
  • Date Posted
    06/09/2021
  • Start Date
    20/09/2021

  • Location
    Ivybridge
  • Expected Duration
    12 months
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    Bandvulc Tyres Ltd

Description of Opportunity

The role will be customer service based and mainly on the phones dealing with enquiries and breakdown for their account clients. It will involve dealing with a variety of different challenges and situations and require a high level of professionalism and responsibility to support the network of allocated Service Providers in a busy working sector.

For more information about this vacancy please contact Trevor Barnes 07836536590 trevor.b@tftg.org - Focus Training And DCET Training (Ref ID: VAC001753956)

The successful candidate will need to be professional in their dealings/contact with the business clients so will need to be confident and keen to learn and develop their skills Good/effective communication skills both face to face and over the telephone and confident of working with others Team worker and capable of taking instructions but happy to use own initiative where necessary Excellent attention to detail
GCSE maths/English grades 9-4/A*-C or equivalent Good/recognised ICT qualification
Good time keeping Adaptable and reliable Willingness to learn Motivated and enthusiastic Customer focused
Part of qualification requirement is for regular College attendance (currently one full day per month) to support remote and site training. College is based at Marsh Mills, Plymouth.
Possibility of employment/progression options upon successful completion of Level 2 qualification.
The innovation and energy demonstrated by the two brothers, John and Richard O'Connell, when they started the company in 1971 has carried Bandvulc forward with great success.

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