Customer Service Administrator and Counter Sales Apprentice.

Myers Group Keighley

We are currently recruiting for a Customer Service Apprentice at our branch in Silsden, learning about products and sales. The aim of this role is to undertake face to face and telephone sales duties and to subsequently liaise internally and externally to organise and coordinate activities in order to meet the customers and business needs.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from Myers Group | GetMyFirstJob

  • NAS Reference
    VAC001785202
  • Weekly wage
    £0.00
  • Hours
    35.00 per week
  • Working Week
    Monday - Friday, shifts to be confirmed. 35 - 45 hours depending on the age of the candidate. Candidates aged 16/17 = 35 hours will be £175. Candidates aged 18+ = 45 hours will be £225 per w
  • Date Posted
    30/10/2021
  • Start Date
    21/11/2021

  • Location
    Keighley
  • Expected Duration
    15 months
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    Myers Group

Description of Opportunity

We are currently recruiting for a Customer Service Apprentice at our branch in Silsden, learning about products and sales. The aim of this role is to undertake face to face and telephone sales duties and to subsequently liaise internally and externally to organise and coordinate activities in order to meet the customers and business needs.

For more information about this vacancy please contact Nichola Barnes 07788390025 apprenticeships@kirkleescolege.ac.uk - KIRKLEES COLLEGE (Ref ID: VAC001785202)

Must have a good level of numeracy and literacy skills Must be PC literate A professional attitude, demeanour and experience in customer service Must have excellent communication skills, both verbal and written Must be self-motivated, have strong interpersonal skills and have the ability to solve problems at source Must possess excellent organisational skills and good time management skills
GCSEs at grades D/3 or above (or equivalent) in maths and English. We are also happy to consider someone who has the drive and passion to succeed. No experience needed but a good positive attitude to learn on the job is essential.
An enthusiastic individual Flexible approach to work, willing to go the extra mile to get the job done Must be punctual as well as having a good attendance record Ability to work on own initiative, when required Confident in using email and the internet Willing to work effectively in the team Ability to work effectively as both part of a team and as an individual Respond positively to the demands of a varied workload Friendly and approachable Ability to plan, prioritise and organise own workload Ability to work under pressure and to tight schedules Commitment to undertake continued training and development Must be self-driven, genuine with a positive attitude and clear focus Must be sufficiently mobile and flexible to work beyond the call of duty to achieve results
Please prepare to answer these questions at interview: Why do you think you would be good with customers? What are you proud of achieving? What are your ambitions? Hours: Candidates aged 18+ hours are contracted up to 45 hours per week so wage will be £225 per week. Candidates aged 16 and 17 hours are contracted for 35 hours per week so wage will be £175 per week. After the 1st year of training the salary will increase to £6 per hour for candidates aged 16 to 18 and for candidates aged 19+ the NWM will apply. The company is in a rural location – there is a regular bus service and there is a train station - Steeton and Silsden. Please check the time it will take for you to travel as well as the cost. Following applying for this vacancy the first stage, after your initial application, will be to attend an online interview via Zoom with Nichola Barnes - Kirklees College.  If you do not attend this interview your application will not progress any further. For any further information on this vacancy please contact Nichola Barnes at Kirklees College on E-mail: nbarnes@kirkleescollege.ac.uk or apprenticeships@kirkleescollege.ac.uk or Tel: 07788390025. No contact should be made with the employer at this initial stage, the College is more than happy to help you with any queries you may have. You will be required to log on and attend all college classes relating to your course; you will also be required to complete all your assignment in the time off for study which is allocated to you by your employer as part of your contract of employment. Regular reviews will take place on your progress with yourself and your manager. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.
There is a strong possibility that you will gain a full-time position following successful employment as well as achievement of the full apprenticeship qualification. There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications.
The Myers Group is a family-owned group of companies providing products, services and materials to the construction industry. The Group consists of Johnsons Wellfield Quarries, Ready-mix Huddersfield, Myers Building Supplies, Myers Skip Hire & Myers Timber.

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