BMW Aftersales Customer Service (Service Advisor) Apprenticeship - BMW Park Royal.

BMW Group Academy London

BMW Aftersales Customer Service Advisor Apprenticeship - BMW Park Royal. The successful applicants will have the opportunity to work with one of the world's most prestigious and technologically advanced car and motorcycle manufacturers.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from BMW Group Academy | GetMyFirstJob

  • NAS Reference
    VAC001785710
  • Weekly wage
    £172.00
  • Hours
    40.00 per week
  • Working Week
    Days and shifts TBC.
  • Date Posted
    02/11/2021
  • Start Date
    24/01/2022

  • Location
    London
  • Expected Duration
    12 months
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    BMW Group Academy

Description of Opportunity

BMW Aftersales Customer Service Advisor Apprenticeship - BMW Park Royal. The successful applicants will have the opportunity to work with one of the world's most prestigious and technologically advanced car and motorcycle manufacturers.

For more information about this vacancy please contact Apprentice Recruitment Team 01189 480 449 apprenticerecruitment@bmw.co.uk - BABCOCK TRAINING LIMITED (Ref ID: VAC001785710)

To have good communication and organisational skills Full training will be provided
Applicants are required to have, or predicted to obtain, GCSEs at grades A*-C/9-4 (or equivalent) in the following subjects: English Maths ICT (or one other subject if candidate did not take ICT)
Successful applicants must demonstrate the following: An enthusiasm for excellent customer service An interest in the automotive industry To be honest and trustworthy with a willingness to learn To have a positive attitude and work ethic, with high level of professionalism to represent the BMW/MINI brand To be able to work effectively as part of a team in a busy service department, as well as having the capability to follow instructions and work individually
Successful applicants must be prepared to travel to the BMW Group Academy in Berkshire to complete their Apprenticeship training Training is completed in one-week blocks approximately once every two months. All training costs are covered by the BMW Retailer (travel, accommodation and food) The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates
On successful completion of the Apprenticeship, you will be a qualified Service Advisor with an option to progress onto a Level 3 Customer Service Specialist qualification Following this, there are various opportunities for progression within the Retailer
All Motor Vehicle Technician, Aftersales Customer Service (Parts & Service) and Motorcycle Technician Apprentices will be employed at their local BMW Retailer, and will attend the BMW Group Academy for their training. The BMW Group Academy is based at Wokefield Park near Reading in Berkshire. All Bodyshop Technician (Paint & Panel) Apprentices will be employed at their local BMW Retailer or Bodyshop and will attend our body training facility for their training. The body training facility is in Milton Keynes.

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