- NAS Reference
- Weekly wage
30.00 per week
- Working Week
30 hours. Days and shifts to be confirmed.
- Date Posted
- Start Date
- Expected Duration
Now Taking Applications
Customer service practitioner
- Employment Type
Intermediate Level Apprenticeship
Elgar House Surgery
Description of Opportunity
This vacancy is to join other health care professionals who deliver vital services to patients who are on the journey of improving or maintaining their health. You will need to demonstrate a positive and professional impression of yourself and the GP Practice by delivering customer service to patients and customer alike
For more information about this vacancy please contact - JAG Training (Ref ID: VAC001786628)
Good interpersonal skills – Positive engagement, building relationships, questioning, and listening skills
Good written and verbal communication skills
Demonstration of patience, empathy, and problem-solving skills, when dealing with conflict
GCSEs at grades C/4 or above (or equivalent) in maths and English desired but not essential
Attention to detail
Articulate and willing to work in a team
Can you get there within a reasonable time and cost?
Have you got the skills and qualities to deal with patients and communicate effectively?
Please note these dates should be used as a guideline only, should the right applicant be found the vacancy may close early
Having gained a year’s worth of work experience and a qualification as a Customer Service Practitioner, you would be able to work as a Receptionist in the Primary Care sector or in another similar setting
This is a busy GP Practice serving the local community of Redditch. Providing healthcare and preventative treatments. Ensuring each patient individual needs and experience are our first consideration and at the heart of everything that we do.