Customer Service Apprentice.

Helston Folk Museum Helston

The Museum of Cornish Life is offering an exciting opportunity to join a friendly team as a Customer Service Apprentice. The museum is a fun place to work where something different happens each day.

Intermediate Customer service practitioner Level 2 (GCSE)

Opportunities from Helston Folk Museum | GetMyFirstJob

  • NAS Reference
    VAC001789332
  • Weekly wage
    £0.00
  • Hours
    30.00 per week
  • Working Week
    09:45am to 4:15pm, Monday to Friday. You will also be required to work 1 Saturday in every 4.
  • Date Posted
    11/11/2021
  • Start Date
    01/02/2022

  • Location
    Helston
  • Expected Duration
    21 months
  • Status
    Now Taking Applications
  • Sector
    Customer service practitioner
  • Employment Type
    Intermediate Level Apprenticeship
  • Employer
    Helston Folk Museum

Description of Opportunity

The Museum of Cornish Life is offering an exciting opportunity to join a friendly team as a Customer Service Apprentice. The museum is a fun place to work where something different happens each day.

For more information about this vacancy please contact Lynne Dunn 01326211382 lynne.dunn@cornwallmarine.net - CORNWALL APPRENTICESHIP AGENCY LIMITED (Ref ID: VAC001789332)

Ability to multi-task Organised and tidy Strong people skills Good conversational skills Proficient with Microsoft Office
GCSE maths and English at Grade C or 4 (or equivalent) is desirable but not essential. Experience of working in a customer service role would be advantageous
Empathetic and can understand different viewpoints Ability to stay calm under pressure A friendly and 'can-do' attitude Team player Like learning new things
You will be asked on occasion to work out of hours to support events. You will also work with a museum collection and will be trained in object handling All training and including travel costs to attend training will be covered by the employer with the role having £1000 allocated
It is hoped that the successful applicant will complete the apprenticeship and progress into either a Customer Service Role or into the Arts and Culture sector. Our 3 previous apprentices have all progressed into full time employment in a range of customer facing roles in business
The Museum was founded in 1949 and is housed in the Grade II Listed former Market House and Drill Hall. The Museum's collection reflects both the social and industrial history of Helston and the surrounding area, from mining, fishing and farming through to home life in the 18th - 20th centuries. An accredited museum, Helston has one of the most significant social history and costume collections in Cornwall.

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