- NAS Reference
- Annual wage
36.00 per week
- Working Week
Monday to Friday, working hours TBC
- Date Posted
- Start Date
- Expected Duration
Now Taking Applications
Digital support technician
- Employment Type
Advanced Level Apprenticeship
London Borough of Hounslow
Description of Opportunity
This is a fantastic opportunity to join the Digital and IT team at the London Borough of Hounslow as an Application Support Apprentice. You’ll be working with and learning from application specialists whilst studying the Level 3 Digital Support Technician apprenticeship programme.
For more information about this vacancy please contact - FIREBRAND TRAINING LIMITED (Ref ID: VAC001789770)
Strong analytical skills
Meticulous attention to detail
Excellent communication skills
At least five GCSEs (or equivalent) at Grade C/4, equivalent or above including maths, English and either IT or Science
Ideally you will have either a minimum of two A Levels (or equivalent)
Please ensure that your full educational history is stated on your application
You'll bring enthusiasm for working in a Digital and IT team and can demonstrate good awareness of customer service
You enjoy investigating and troubleshooting incidents and problems and you get satisfaction from understanding the causes and resolutions
You can develop the skill to explain technical concepts and solutions to non-technical users
You have good attention to detail and can keep documentation up-to-date accurately.
You have an awareness of cyber security
You're eager to become proficient in a greater range of technology and like to stay up-to-date with new and emerging technologies
You want to engage in continuous professional development
Upon successful completion of this apprenticeship the candidate may be considered for full time employment, though this is not guaranteed. However, the experience and training will be a great foundation for a rewarding career in application management.
The London Borough of Hounslow is a local authority in West London which provides services to over 250,000 residents. We are proud that Hounslow is a real community of communities and one of the most culturally diverse areas in the UK.
Hounslow is on an exciting journey of transformation with digital embedded at the very heart. Our work will improve the lives of our communities through improved digital services, skills and connectivity.