Customer Support Engineer Apprenticeship.

Rapidspike Limited Leeds

Estio Training have an exciting new opportunity for an Apprentice Customer Support Engineer with Rapidspike an IT company based in Leeds.

Advanced Infrastructure technician Level 3 (A level)

Opportunities from Rapidspike Limited | GetMyFirstJob

  • NAS Reference
    VAC001789955
  • Annual wage
    £10000.00
  • Hours
    37.50 per week
  • Working Week
    Monday - Friday, 09:00 - 17:30.
  • Date Posted
    11/11/2021
  • Start Date
    20/12/2021

  • Location
    Leeds
  • Expected Duration
    15 months
  • Status
    Now Taking Applications
  • Sector
    Infrastructure technician
  • Employment Type
    Advanced Level Apprenticeship
  • Employer
    Rapidspike Limited

Description of Opportunity

Estio Training have an exciting new opportunity for an Apprentice Customer Support Engineer with Rapidspike an IT company based in Leeds.

For more information about this vacancy please contact Rebecca Rhodes 01133500333 rebecca.rhodes@estio.co.uk - Estio Training (Ref ID: VAC001789955)

Evidence of an interest in learning and growing Evidence of a strong interest in technology The ability to communicate well, both written and verbal A technical predisposition, and the desire to learn Demonstrable exceptional writing skills and attention to detail A 'can-do' attitude with a focus on delighting users
5 GCSEs at grades A*-C/9-4 (or equivalent) including English Language and maths.
The ability to convey complex technical topics with simplicity, both verbally and in written form User empathy, and an aptitude for using this to foster relationships that resonate and engage Excellent organisation and prioritisation skills Previous experience in technical support roles or problem solving in a technical environment would be highly beneficial
The role offers long term security and the opportunity to progress into a permanent position.
Fast, secure and well-structured digital platforms achieve better revenue conversion, improve user experiences and reduce global energy consumption. RapidSpike is a Digital Experience Monitoring SaaS Platform that interacts with digital platforms exactly as customers do. RapidSpike pinpoints critical platform issues and improvements by collating real time and synthetic data on customer interactions, system performance and security into clear compelling actionable insights.

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