£16,000 Starter - £24,000 Experienced
44 to 46 a week (evenings / weekends / bank holidays away from home)
Where to start
You can get into this job through
an apprenticeshipapplying directly
You may be able to start in this job through a Level 2 apprenticeship as an express delivery operative with a delivery company.
This apprenticeship will take a minimum of 12 months to complete. You'll usually need some GCSEs, usually including English and maths, or equivalent.
You could apply directly to work as a delivery driver. Employers will expect you to have:
Experience in storage, warehousing or other driving work will be useful.
- basic English and maths skills
- a good driving record and the correct licence
What it takes
Skills and knowledge
- customer service skills
- the ability to organise your time and workload
- the ability to work well with others
- to be thorough and pay attention to detail
- the ability to accept criticism and work well under pressure
- sensitivity and understanding
- knowledge of transport methods, costs and benefits
- excellent verbal communication skills
- to be able to carry out basic tasks on a computer or hand-held device
Restrictions and Requirements
You'll need to have a full driving licence. You'll need a licence for the vehicle you'll be driving and a good driving record.
Your employer may supply you with a delivery van, but if you're self-employed you'll need your own vehicle.
What you’ll do
As a delivery driver, you will:
- collect goods from a depot, warehouse or pick-up point
- plan the route
- load the vehicle in an order that matches the delivery route
- you'll take
contact customers en route and update tracking systems
- make deliveries, hand over invoices and get customer signatures
- record mileage, and fuel that you buy
- update delivery records
- return undelivered items
You could work from a vehicle.
You may need to wear a uniform.
Career path and progression
With experience, you could become a delivery coordinator, managing a team of couriers and providing customer care and sales services.
You could use your driving skills to work in other forms of transport, or complete training for a large goods vehicle (LGV) licence, which would allow you to work in freight transport.
If you take specialist training, like defensive driving and personal security, you could drive vehicles used to deliver cash and high value items. You'd usually need a Security Industry Association (SIA) licence for this.