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Door supervisor apprenticeships

Emergency and uniform services

Door supervisor apprenticeships - where to start

You can get into this job through

  • a college course
  • a private training course


    • College

    You'll need to do the Level 2 Award for working as a Door Supervisor within the Private Security Industry, to get a front line licence, which is issued by the Security Industry Authority. You'll need to complete 4 training modules and pass the exams. Modules include: 

    • working within the private security industry 
    • door supervisor specialist 
    • conflict management
    • physical intervention skills
    There are no set Entry requirements for this route.

    Other Routes
    You could take private training to get your door supervisor's licence. You'll need a Security Industry Authority (SIA) licence for agency and contractor jobs. If you already hold a door supervision qualification gained in the last 3 years, you may be able to apply for a front line licence. As a door supervisor, you'll need to renew your licence every 3 years.

    Door supervisor apprenticeships - what it takes

    Skills and knowledge

    You'll need: 

    • knowledge of public safety and security
    • patience and the ability to remain calm in stressful situations 
    • the ability to work well with others
    • to be thorough and pay attention to detail 
    • thinking and reasoning skills 
    • concentration skills 
    • customer service skills 
    • excellent verbal communication skills 
    • to be able to carry out basic tasks on a computer or hand-held device
    Restrictions and Requirements
    You'll need to: 

    • have a Security Industry Authority licence 
    • be over 18 years of age
    • pass enhanced background checks
    The Security Industry Authority may make other checks to decide if you're a suitable person to hold a licence. If you have a criminal record, this does not necessarily mean that you will not be granted a licence. 

    Door supervisor apprenticeships - what you'll do

    Day-to-day tasks

    In your day-to-day duties you may:

    • manage crowds and queues 
    • make sure people keep to the dress code 
    • check tickets 
    • patrol inside and outside the venue 
    • watch people's behaviour and deal with conflict 
    • restrain and escort people out of the venue, if necessary 
    • deal with emergencies 
    • co-operate with police, first aiders and management
    Working environment
    You could work at events, at a sports arena or at a music venue. Your working environment may be crowded, noisy and outdoors in all weathers. You may need to wear a uniform.

    Career path and progression - Door supervisor apprenticeships

    With experience, you could progress to team leader or area supervisor. You could move into other types of security-related work, like retail security. You could also go on to set up your own agency.

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