Salary
£22,250 Starter - £40,000 Experienced
Hours
36 to 38 a week (evenings / weekends occasionally)
Where to start
You can get into this job through
a university coursean apprenticeshipworking towards this roleapplying directly
University
You can do a foundation degree, higher national diploma or degree in:
- criminology
- sociology
- psychology
- youth and community work
Other subjects may be acceptable.
Once you complete your course you can apply for the Professional Qualification in Probation training programme. You'll usually need 1 or 2 A-Levels, or equivalent, for a foundation degree or higher national diploma. You'll need 2 to 3 A-Levels, or equivalent, for a degree.
Apprenticeship
You may be able to do a probation officer degree apprenticeship. You'll usually need 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A-Levels, or equivalent, for a degree apprenticeship.
Work
You could start as a probation services officer, then:
- take the Level 3 Diploma in Probation Practice and further on-the-job training
- get relevant experience
- apply to join the Professional Qualification in Probation training programme
Volunteering
You'll be expected to have paid or voluntary experience of working with vulnerable people or people with challenging behaviour before you apply for training.
Direct Application
You may be able to apply for probation jobs if you already hold a Level 5 or equivalent qualification approved by HM Prison & Probation Service. For example, a social work degree that includes a probation option. It will help if you have some knowledge of how the criminal justice and rehabilitation systems work.
Professional and industry bodies
You can join the Probation Institute for professional development opportunities.
What it takes
Skills and knowledge
You'll need:
- patience and the ability to remain calm in stressful situations
- the ability to accept criticism and work well under pressure
- to be thorough and pay attention to detail
- knowledge of psychology
- to be flexible and open to change
- the ability to work on your own
- customer service skills
- counselling skills including active listening and a non-judgemental approach
- to be able to use a computer and the main software packages competently
Restrictions and Requirements
You'll need to
pass enhanced background checks, as you may be working with children and vulnerable adults
What you’ll do
Day-to-day tasks
In this role you could:
- interview offenders before sentencing or parole
- make sure offenders attend supervision appointments and take part in group programmes
- run programmes to change offenders' behaviour
- assess risks and write reports to help prisons and parole review boards decide about early release
- work with victims of violent or sexual crime when prisoners are being considered for parole
- work with prisoners about to be released
Working environment
You could work in a prison, in a court, in an office or in the community.
Your working environment may be emotionally demanding.
Career path and progression
With experience you could become a senior probation officer.
With further training you could specialise in working with particular groups, like high-risk or sexual offenders.
Further promotion usually means moving into management and away from working with offenders. You could become an area manager.