Ambulance care assistant
Healthcare | Transport
Ambulance care assistants take patients to and from hospital for appointments.
£18,005 Starter - £21,142 Experienced
43 to 45 a week (evenings / weekends / bank holidays on shifts)
Where to start
You can get into this job through
a college coursean apprenticeshipapplying directly
You could do a college qualification that would give you some of the knowledge and skills required in this role, for example a Level 2 Certificate in Health and Social Care or a T Level for Supporting Healthcare.
You may need 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a Level 2 course. You'll need 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths for a T Level.
You could get into this job through a Level 3 apprenticeship as a support worker. You'll usually need 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for a Level 3 apprenticeship.
You may have an advantage if you've worked or volunteered in a health or social care role. You could contact the voluntary services co-ordinator at your local NHS trust for advice about this. First aid work would also be useful, for example with St John Ambulance or the British Red Cross.
You can apply directly for jobs. You'll need:
Some ambulance services may ask you for 4 GCSEs, including English, maths and a science at grades 9 to 4 (A* to C), or equivalent.
If you passed your test after 1996, you may need an extra driving qualification for larger vehicles and for carrying passengers.
- driving experience
- the ability to read maps and knowledge of the local area
- experience of working with the elderly or disabled people
What it takes
Skills and knowledge
- sensitivity and understanding
- patience and the ability to remain calm in stressful situations
- to be thorough and pay attention to detail
- customer service skills
- the ability to work well with others
- the ability to accept criticism and work well under pressure
- excellent verbal communication skills
- thinking and reasoning skills
- to be able to carry out basic tasks on a computer or hand-held device
Restrictions and Requirements
You'll need to:
- have a full driving licence
- pass enhanced background checks
- have a good level of fitness
What you’ll do
- help patients out of their home and into the ambulance (it may involve lifting)
- settle patients back at home after their appointments
- use a radio to keep in touch with the ambulance control room
- check and maintain the ambulance and its equipment
- keep accurate records of journeys
You could work on an ambulance.
Your working environment may be physically and emotionally demanding.
You may need to wear a uniform.
Career path and progression
With experience, you could become a team leader or supervisor. You could also become an emergency care assistant or apply to be a student paramedic.
You could also move into personnel, training, health and safety, or operations management.