£19,554 Starter - £31,371 Experienced
36 to 38 a week (evenings attending events or appointments)
Where to start
You can get into this job through
a university courseworking towards this roleapplying directly
You could do a degree in social and human sciences, social work or education. You'll usually need 2 to 3 A-Levels, or equivalent.
You may be able to work as an assistant welfare officer with a local authority and do training on the job to qualify. For this you'll usually need:
- experience working with children or young people
- GCSEs at grades 9 to 4 (A* to C) in English and maths
- 1 or 2 A-Levels, or equivalent
You can get experience of working with young people, which could help when you apply for jobs. Examples include mentoring and youth work.
You can apply directly to become an education welfare officer if you've got relevant experience and qualifications.
Employers usually look for people who have a background in:
youth and community work.
What it takes
Skills and knowledge
- counselling skills including active listening and a non-judgemental approach
- knowledge of psychology
- knowledge of teaching and the ability to design courses
- sensitivity and understanding
- customer service skills
- patience and the ability to remain calm in stressful situations
- the ability to work well with others
- knowledge of English language
- to be able to use a computer and the main software packages competently
Restrictions and Requirements
You'll need to:
pass enhanced background checks
have a full driving licence
What you’ll do
In your day-to-day tasks you will:
- work closely with key staff in schools to identify and resolve attendance problems
- meet parents and pupils at school or home to explain legal responsibilities
- help families get benefits for school meals, transport or clothing
- take necessary action through the magistrates' court
- arrange education for pupils who are excluded
- write case notes and letters to parents
- update computerised school records
- handle sensitive information
- keep to deadlines and targets
You could work at a school or from home.
Your working environment may be emotionally demanding and you'll travel often.
Career path and progression
With experience and training you could become a team leader, senior education welfare officer or a head of service.
You could also train for a career in social services, the probation service, youth work or pastoral care.