- GMFJ Reference
235774
- Wages
£16,000 p/a
- Hours
37.50 per week
- Date Posted
08/08/2023
- Start Date
09/10/2023
- Approx. Duration
15
- Location
Liverpool
- Status
Now Taking Applications
- Sector
Travel & Tourism
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
Travel consultant (ST0340)
- Employer
BCD Travel
Description
Main Responsibilities:
- Assist
the team to accurately and completely process online and traditional
ticketing/fulfillment requests, back office error corrections, and
non-refundable tracking.
- Identify
and learn how to use the appropriate BCD Travel tools and systems to complete
requests
- Learn
and enhance knowledge of the various travel industries supported (air, car,
hotel, etc.)
- Assist
the team to use all available resources (knowledge resources, unused
tickets, etc.)
- Handles
additional tasks as assigned
Benefits:
- PMI and
Dental after 1 year.
- Benefits
portal which includes Employee Assistance Programme, discounts through shops,
healthcash plan
- 23 days holiday, 10 days sickness after probation.
- Cycle to work scheme
- Life assurance (death in service benefit), virtual
GP
- Pension
- Gym discounts and eyecare vouchers
- A community of Mental Health First
Aiders and Champions
For more information about this vacancy please contact Damar Training on 0161 480 8171 (Ref ID: 235774)
Company website : https://www.bcdtravel.com/
- Proficiency
in Microsoft Office applications
- Communication skill
- Take
direction and work well with others
- Change
productively and to handle other tasks as assigned
- A minimum of 5 x GCSEs including maths
& English Grade C/4 or above – desirable
Level 3 Travel Consultant apprenticeship standard, which includes:
- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
- Team player
but also works well on their own initiative.
- Not afraid to
seek assistance or direction from others/ask for help.
- Meets team
and individual goals/targets.
- Work and
cooperate with other employees and clients at all levels and from diverse
backgrounds to exchange ideas, information and opinions to facilitate the task
at hand.
Upon successful completion of the apprenticeship there will be the opportunity to progress further to become a Business Travel Consultant/Senior Business Travel Consultant
Working week: Monday-Friday on a rota basis between the hours of 8:30am and 6:00pm (8:30-5:00 / 9:00-5:30 / 8:30-6:00)
Damar is committed to safeguarding and promoting the welfare
of our apprentices and expects our employer partners to share this commitment
and to take appropriate steps to ensure that learning takes place in a safe,
healthy and supportive environment.