Operations Apprentice (Annual Salary £15,000)

  • Zest4
  • Wilmslow, Cheshire East
  • £15000 per annum

Zest4 have a fantastic opportunity for an Operations Apprentice! If you have a positive mindset and an appetite to resolve issues then this could be just the role for you. The underlying objective of the Operations Apprentice role is to support the channel partners across the UK to service and administrate the telephony solutions connected via Zest4. The role is centered around working on their busy Service Desk, answering telephone calls, emails and working with internal and external portals. The successful candidate must have excellent communication skills and be confident talking to a wi...

Vacancy provider logo for Damar Training

  • GMFJ Reference
    246856
  • Wages
    £15,000 p/a
  • Hours
    37.50 per week
  • Date Posted
    21/02/2024
  • Start Date
    03/06/2024
  • Approx. Duration
    15 months

  • Location
    Wilmslow
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Apprenticeship Standard
    Business administrator (ST0070)
  • Employer
    Zest4

Description

Main responsibilities:

  • First line support, troubleshooting issues and resolving Partner and Customer requests
  • Management of CRM ticket queues on the Zest4 Portal
  • Liaising with Partners, Customers and Suppliers via tickets, email and telephone
  • Accurate data entry
  • Monitoring and maintaining stock levels
  • Dispatching and invoicing stock
  • Develop a good working knowledge of all products sold by Zest4
  • Opportunity to work within other teams to expand your knowledge

Company Benefits:

  • Pension
  • Staff Tariff
  • Activities & Events
  • Service related holidays
  • Employee Recognition Awards
  • Team bonuses
  • Annual discretionary company bonus scheme
  • Eyecare Vouchers
  • Home / Flexible working
  • Ride to work scheme
  • Parental leave
  • Childcare Vouchers
  • Private Medical Insurance

For more information about this vacancy please contact Damar Training on 0161 480 8171 (Ref ID: 246856)

Company website : https://zest4.com/

  • Good written and verbal communication skills required.
  • Need to be organized and motivated.
  • Confident on the telephone
  • Problem solving skills
  • Ability to learn and adapt to new systems and processes
  • Ability to prioritise and work to deadlines
You will need to have 5 x GCSEs including Maths and English at grade 4/c and above

Business Administrator Level 3 Apprenticeship Standard, including

  • Functional Skills Level 2 Maths (if required)
  • Functional Skills Level 2 English (if required)

  • Positive mindset and proactive nature.
  • A desire to learn is essential as our products and services are constantly evolving.

  • They have had multiple successful apprentices within the business who have gone on to specialist and management roles.

Monday to Friday, 9am to 5:30pm (1 hour lunch break)

Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.


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