Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship:
•Microsoft Azure Fundamentals
•Microsoft 365 Fundamentals
•AI Masterclasses
•Masterclass 1 - Engaging the Customer
•Masterclass 2 - Negotiation Skills
•Masterclass 3 – Becoming the next top seller
Key areas covered are:
•Communication skills
•Customer service
•IT Infrastructures
•Effective Sales Techniques (Negotiation, Objection Handling & Closing)
•Data Security
•Problem Solving
•Project Management