Velocity
apprenticeship training programmes are delivered virtually by our fully
qualified and industry experienced training team. Using their expert knowledge,
they will provide the skills necessary to succeed in the workplace and to
expand future career prospects.
Throughout the
apprenticeship learners receive coaching, help and guidance from a dedicated
team who are there to ensure they get the most from their programme.
Successful completion of
this apprenticeship gives you an accredited Level 3 IT Support Technician
qualification, with training in how to:
·
Install and configure
relevant software and hardware as appropriate for example: mobile apps,
printers, projectors, scanners and cameras.
·
Address IT issues by
prioritizing in response to customer service level agreements.
·
Administer security access requirements and
permissions for stakeholders escalating as necessary for example password
resets.
·
Support the roll out of upgrades or new systems or
applications.
For a full list
of programme modules visit: https://velocity-pt.co.uk/