EHR Workforce Change and Engagement Lead

  • The Christie NHS Foundation Trust
  • Manchester, Greater Manchester

The Christie NHS Trust’s Digital Service welcomes applications to this new Electronic Health Record EHR Workforce Change & Engagement Lead role. The right person for the role would be customer-centric, have demonstrable prior experience of establishing and delivering communications campaigns and be an strong networker across clinical and non clinical settings.

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  • GMFJ Reference
    249253
  • Wages
    £43,742 p/a
  • Hours
    37.50 per week
  • Date Posted
    25/04/2024
  • Start Date
    26/05/2024
  • Approx. Duration
    12 months

  • Location
    Manchester
  • Status
    Now Taking Applications
  • Sector
    Creative & Digital Media
  • Opportunity Type
    Other Employment Opportunity
  • Employer
    The Christie NHS Foundation Trust

Description

This is an excellent opportunity to be part of a wider, established Project and Change Management function, within a team that values you as a person and a professional. You’ll be supported to achieve ambitious but realistic targets that will lead to tangible service improvements and personal development.


The role supports all senior and project managers within the Trust’s Digital Service with development and application of consistent digital imagery, plans, messaging and campaign activities to all EHR stakeholders.

The post holder will support the digital teams by leading and managing complex cross-functional workforce change, transformation and engagements and have significant HR and organisational development insight and change management skills.

The post holder will also be required to co-develop and follow agreed methodologies to ensure a sound system of engagement governance is in place at every level of a campaign. This will include supporting the preparation of regular reports on portfolio delivery and the maintenance of relevant programme and project engagement documentation.


Main duties of the job

  • Work on their own initiative to manage their day-to-day workload and negotiate deadlines with managers and stakeholders.
  • Undertake surveys and audits to inform best practice research or consultation activities, often using complex information and sensitive patient/staff views.
  • Day-to-day supervision of work and outputs of freelance, fixed term or agency staff to assist them when required in the delivery of specific communications projects or to help manage peak demands in activity.
  • Responsibility to commission and manage externally sourced design, print and photographic services, ensuring goods and services offer quality and value for money. Sourcing venues and event management.
  • Promote and encourage collaborative working relationships with colleagues in partner organisations including other NHS organisations in building the communications strategy for Digital Services
  • Respond helpfully to enquiries from the public contacting the communications department by providing advice and information. This will also involve gathering information and creating responses for any relevant audit enquiries.
  • Follow Trust-wide and ICB policies, procedures, and protocols.
  • Supporting the teams in digital services with a variety of communication can engagement needs to develop improved operations that can drive adoption of new technologies.
  • Ensure high-quality communications and engagement planning and delivery are carried out for Digital Services


DUTIES AND RESPONSIBILITIES


  • Work on their own initiative to manage their day-to-day workload and negotiate deadlines with managers and stakeholders
  • Undertake surveys and audits to inform communications best practice, research or consultation activities, often using complex information and sensitive patient/staff views
  • Day-to-day supervision of work and outputs of freelance, fixed term or agency staff to assist them when required in the delivery of specific communications projects or to help manage peak demands in activity
  • Responsibility to commission and manage externally sourced design, print and photographic services, ensuring goods and services offer quality and value for money. Sourcing venues and event management
  • Promote and encourage collaborative working relationships with colleagues in partner organisations including other NHS organisations in building the communications strategy for Digital Services
  • Respond helpfully to enquiries from the public contacting the communications department by providing advice and information. This will also involve gathering information and creating responses for any relevant audit enquiries
  • Follow Trust-wide and ICB policies, procedures, and protocols
  • Supporting the teams in digital services with a variety of communication can engagement needs to develop improved operations that can drive adoption of new technologies
  • Ensure high-quality communications and engagement planning and delivery are carried out for Digital Services
  • Provide media handling services to safeguard the reputation of the Digital Services, including reputation management of complex and sensitive issues
  • Ensure brand integrity is maintained – and improved where necessary - across Digital Services
  • Ensure effective planning and delivery of public engagement and consultation activities for Digital Service
  • Manage the Digital Services presence on relevant websites, staff intranet and social media
  • Ensure stakeholder management processes are in place within staff and public engagement network databases
  • Research and analysis for evaluation reports. The post holder is required to:
  • Commission and manage externally sourced design, print and photographic services, ensuring goods and services offer quality and value for money
  • Follow Trust-wide policies, procedures and protocols
  • Take every reasonable opportunity to maintain and improve their professional development.


For more information about this vacancy please contact Microsoft Apprenticeship Connector - Employers on customersupportmanagers@getmyfirstjob.co.uk (Ref ID: 249253)

Company website : https://www.christie.nhs.uk/

  • Experience involving close working relationships with senior managers within a multidisciplinary environment.
  • External support contracts.
  • Substantial experience of delivering complex digital projects updates to a non-technical audience.
  • Excellent written and verbal skills
  • Strong communication languages and tines
  • Desirable criteria
  • Dealing with complex information and relaying to a diverse group

  • Master’s degree in a related subject or demonstrable equivalent experience

  • NHS experience
  • Communication experience in the NHSCommunication channels
  • Develop a communication strategy
  • Communication and engagement planning and execution
  • Wider work and experience of technical to non-technical communication and engagement
  • Strong value that fit the organizations

We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.

By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.

You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.

We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect.  The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

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