Our Administrators here at Change Grow Live play an integral part in supporting the team in our mission, proving administrative and clerical support to our teams enabling them to focus on delivering our services, ensuring our service users receive the help and support they need to achieve their goals. Acting as our first point of contact our Admin team are the face of our service, speaking with our service users face to face and via the telephone, are non-judgemental, empathetic and want to make a real difference to people's lives.
Your roles and responsibilities will include;
- Be the first point of contact within the service.
- Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives.
- Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- Complete effective processing of correspondence/data entry as required.
- Minute take at partnership and clinical meetings as required.
- To undertake prescription administration duties as required, this will involve generating and printing prescriptions - full training will be provided.
- Carry out photocopying as required.
- Ensure that all admin, record-keeping, and communication within the project are maintained.
- To maintain and assist with the setting up of a general filing system within the project.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days".
- Flexible working arrangements
- Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
At Change Grow Live - Southport, you will be working towards the Business Admin Level 3 Apprenticeship, over the duration of 18 months, alongside your daily roles and responsiblities.