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Civil enforcement officer apprenticeships

Emergency and uniform services | Government services

Civil enforcement officer apprenticeships - where to start

You can get into this job through
  • applying directly

    • Direct Application
    There are no set qualifications to become a civil enforcement officer. Some employers may ask for GCSEs, including English and maths. Experience of working in a customer service role is highly valued and could help you get into this job. Your employer will provide introductory training when you start work. This will cover subjects like parking enforcement policy and the traffic regulations act. 

    Civil enforcement officer apprenticeships - what it takes

    Skills and knowledge

    You'll need: 

    • patience and the ability to remain calm in stressful situations 
    • the ability to work on your own 
    • to be thorough and pay attention to detail
    • to be flexible and open to change
    • excellent verbal communication skills 
    • the ability to understand people’s reactions 
    • knowledge of public safety and security 
    • legal knowledge including court procedures and government regulations
    • to be able to carry out basic tasks on a computer or hand-held device
    Restrictions and Requirements
    You may need a driving licence for some jobs.

    Civil enforcement officer apprenticeships - what you'll do

    Day-to-day tasks

    In your day-to-day duties you may: 

    • patrol streets and car parks, checking regulations are being followed 
    • give advice to the public on parking regulations and facilities 
    • check parking tickets and issue Penalty Charge Notices (PCNs) 
    • write simple reports and pocket book notes 
    • authorise the clamping and removal of vehicles 
    • check parking meters and car park equipment, to report damage or faults 
    • report defective signs and road markings or any suspect vehicles 
    • attend court or a tribunal if a parking ticket is being disputed 
    • work with other professionals like police community support officers or the police, to report crimes or anti-social behaviour 
    You'll be using equipment like:

    • hand-held computers and printers for recording and issuing PCNs
    • two-way radios, or mobile phones, to keep in contact with supervisors 
    • cameras to record vehicles that are breaking parking regulations
    Working environment
    You could work at a car park or on the streets. Your working environment may be outdoors in all weathers and physically and emotionally demanding. You may need to wear a uniform.

    Career path and progression - Civil enforcement officer apprenticeships

    With experience and further training you could progress to a senior enforcement officer, supervisor or parking manager role. 

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    Considering an Apprenticeship?

    There are lots of benefits to apprenticeships, here are our top 5:

    • Paid Training
      Not only will your organisation (or the Government) pay for all of your training, but you’ll be paid to do it. That means you could actually get paid to get your degree and have no debt!
    • Range of career opportunities
      There are over 625 different apprenticeships to choose from, in a range of industries. Whether you’re interested in law, marketing, construction or engineering, you’ll find something up your street!
    • Earn & learn
      As an apprentice, the minimum you’ll earn is £6.20 an hour, but we’ve seen apprentices earn a starting salary of up to £30,000 a year! You could also get other employee benefits like gym memberships, paid holiday and sick pay.
    • Great career prospects
      Employers think apprentices are 15% more employable than those with other qualifications. In fact, many large employers train their graduates and apprentices together!
    • Learn on the job
      There’s only so much you can learn when you just do a qualification. As an apprentice, you’ll also get to learn on the job - whether that’s designing amazing graphics, chopping vegetables or building engines!

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