Substance misuse outreach worker
Substance misuse outreach workers encourage people to get help from local support services, and advise them on minimising risks to health.
£20,000 Starter - £35,000 Experienced
37 to 39 a week (on call flexibly)
Where to start
You can get into this job through
a college coursean apprenticeshipvolunteeringapplying directly
There are part-time college courses which will give you an understanding of some of the issues. These include:
- Level 1 or Level 2 Award in Substance Misuse Awareness
- Level 3 Certificate in Tackling Substance Misuse
There are no set Entry requirements for this route.
You can get into this role through an adult care worker Level 2 apprenticeship. There are no set entry requirements but it may help you to get in if you have some GCSEs, usually including English and maths, or equivalent.
Volunteering with an organisation like a drug, alcohol or housing charity is a good way to build skills and experience, and is often a way into paid work.
You could apply directly to employers, if you've got relevant skills and knowledge. You'll need a good understanding of the issues facing people with substance misuse problems.
Experience in criminal justice, social care, youth work or counselling may give you an advantage when looking for paid work.
You could also apply if you have personal experience of addiction or dependency. Applications are usually welcome from people who have successfully come through treatment.
What it takes
Skills and knowledge
- counselling skills including active listening and a non-judgemental approach
- knowledge of psychology
- customer service skills
- sensitivity and understanding
- the ability to accept criticism and work well under pressure
- patience and the ability to remain calm in stressful situations
- the ability to work well with others
- the ability to understand people’s reactions
- to be able to carry out basic tasks on a computer or hand-held device
Restrictions and Requirements
You'll need to pass enhanced background checks
What you’ll do
In this role you could work with individuals and groups. You could:
- support people to manage their own recovery
- find out about people's situations and needs
- give face-to-face advice on health protection
- talk about options for support
- find and agree the best services to help people
- help people to get access to services like housing or benefits advice
- provide help to get to appointments or fill out forms
- work with families to give wider practical and emotional support
- write reports and record information, keeping to guidelines on confidentiality
You could work at an outreach centre, in the community or at a health centre.
Your working environment may be emotionally demanding.
Career path and progression
With experience, you could become a senior recovery worker in charge of a team, volunteer co-ordinator or project team leader.
You could also specialise in working with a particular user group, like young people.