Why you should join us
In 2023, Enstar was recognised as a great place to work for the second year running by People Insight with an employment survey engagement score of 88%. We strive to be recognised as an employer of choice, one that draws strength, opportunities, and financial growth from the diversity of our workforce. We are committed to fostering a culture that:
- Treats all employees fairly and with respect
- Promotes inclusivity and diversity
- Provides equal opportunities for professional development and merit-based advancement.
About the Programme
Our Apprenticeship is a four 4-year programme that supports you to achieve an industry recognised Chartered Insurance Institute (CII) qualification. During your first 2 years on the programme, you will complete the Level 3 Financial Services Administrator Apprenticeship, before progressing on to a Level 4 apprenticeship in years 3 and 4.
Through a structured on-the-job development programme, you will get the opportunity to put your learning into practice. We will offer workshops to develop the skills you need to set you up for career success and business seminars and short placements to broaden your industry and business knowledge. There will also be the opportunity to network with others on the programme and senior colleagues through project work and events. You will also be supported by your mentor and manager.
#DefineYourFuture with Enstar
Enstar is a global company with a diverse employee and customer base. Recognising diversity of thought and inclusion as a key driver to our success, we are working toward widening the participation of disadvantaged and under-represented groups in the insurance community.
Even if your background or experience doesn’t necessarily steer you towards a career in financial services or insurance, don’t let that determine your future.
We welcome applications from candidates from all backgrounds, although good numeracy and analytical skills would be an advantage. We want to hear from ambitious, passionate individuals who are keen to pursue their first steps on a career in the insurance industry, but most of all we want to hear from you if you’re...
- Curious
- Enjoy working in a team
- An innovative thinker
- Keen to grow and develop
Responsibilities
As an apprentice, you will work with the Claims team gaining the necessary experience required to evaluate and resolve a wide plethora of claims covering multiple lines of business such as Marine, Aviation, Professional Indemnity and General Liability and any associated claims related litigation. As a Claims team we are always looking to adapt and improve upon our processes whilst leveraging on technology, data and analytics to optimize results and drive continuous improvement.
During the programme, you will spend a couple of months with the Operations team, understanding their processes and how they support the Claims function and the wider business. Through this rotation you will also gain knowledge and understanding of the processes and technology which underpins the London Insurance Market.
During the programme, you will:
- Undertake basic investigation, evaluation and negotiation of claims within set authority parameters in a manner that consistently meets our policies and procedures across multiple lines of business.
- Gain an understanding of setting accurate case reserves in accordance with our reserving philosophies.
- Obtain a basic working knowledge of contract wordings, coverage and reinsurance structures, whilst developing an understanding of the applicable aspects of insurance contracts and processes.
- Interact with attorneys and co-insurers as appropriate.
- Have a working knowledge of ECF (“Electronic Claim File”) which is a system used by brokers to notify and update Lloyd’s insurers of claims and for insurers to respond to brokers and associated claim systems.
- Assist with reporting both claim developments and account information to the management team as required.
- Assist with TPA (“Third Party Administrators”) audits and round table reviews.
You will also be expected to keep up to date with Lloyd’s Market claim initiatives and the opportunity to support with ad hoc projects.
This role is primarily in-person in our London office, but with the flexibility of working from home. By the time you have completed your apprenticeship, you will have developed skills to drive your future.