Travel agency manager
Travel agency managers and proprietors > Travel Agency Manager
Managerial | Travel and tourism
Travel agency managers are responsible for the day-to-day running of travel agencies, meeting sales targets and promoting travel products.
£20,000 Starter - £40,000 Experienced
43 to 45 a week (weekends flexibly)
Where to start
You can get into this job through
a university coursea college coursean apprenticeshipworking towards this roleapplying directly
You could do a foundation degree, higher national diploma or degree in a subject like:
You could join a travel company as a trainee manager once you finish your course. You'll usually need 1 or 2 A-Levels, or equivalent, for a foundation degree or higher national diploma. You'll need 2 to 3 A levels, or equivalent, for a degree.
- travel operations
- tourism management
- retail management
- business management
You could do a college course, which may help when you start to look for work as a trainee manager. Courses include a Level 4 Diploma in Travel and Tourism Management and a Level 4 Diploma in Tourism Management. You'll usually need 1 or 2 A-Levels, a Level 3 diploma or relevant experience for a Level 4 or Level 5 course.
You could start by doing a travel consultant Level 3 apprenticeship, then take further on-the-job training to become a manager. You'll usually need 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths.
You could join a company as a travel agent and work your way up to become an assistant manager then manager, as you get more experience. You could also do training on the job.
You could apply to be a travel agency manager if you've got experience in retail management or sales.
What it takes
Skills and knowledge
- customer service skills
- to be thorough and pay attention to detail
- the ability to sell products and services
- active listening skills
- a desire to help people
- excellent verbal communication skills
- ambition and a desire to succeed
- the ability to work well with others
- to be able to use a computer and the main software packages competently
What you’ll do
- recruit and train new staff
- set sales targets and monitor staff performance
- work with tour operators
- to buy travel packages
- organise staff rotas
- control budgets
- manage travel accounts for corporate clients
- advise customers about travel products and destinations
- provide sales reports for head office
You could work in an office.
You may need to wear a uniform.
Career path and progression
With experience you could become a regional manager, with responsibility for several travel agency branches.
You could also work as a business travel manager with a multinational company.
You could set up your own travel business.