Travel and tourism
This sector is one that’s centred around adventure – whether you ‘stay-cation’ at home or jet-set your way around the world. Roles within Travel and Tourism span a huge array of industries in a variety of roles from working at dizzying heights as a cabin crew member to operating behind the scenes at people’s favourite tourist sites as a heritage officer or even planning the perfect holiday as a travel agent. No matter the level you enter the industry in, you’ll have many prospects to advance in your career and see more of the world than most get to in a lifetime. Keep reading to find out more about roles in travel and tourism.
Airline customer service agents make sure passengers and their luggage safely board the right aircraft at the right time.
Airline pilots fly passengers and cargo to destinations around the world.
Airport information assistants help passengers in airports.
Art gallery curators manage collections of paintings and objects.
Air cabin crew help make sure that airline passengers have a comfortable, safe and pleasant flight.
Cruise ship stewards clean and service cabins on board cruise ships.
Divers work underwater at sea, or in rivers, lakes, canals and reservoirs.
Fairground workers operate and maintain rides at theme parks or travelling fairs.
Heritage officers support teams to take care of buildings, monuments and places valued for their cultural and historical importance.
Hotel managers are in charge of the day-to-day running of a hotel.
Hotel porters welcome guests, carry their luggage and answer their questions.
Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests.
Hotel room attendants make sure that hotel rooms are clean, tidy and inviting for guests.
Housekeepers organise hotel staff to make sure that all the rooms are kept clean and tidy.
Interpreters convert the spoken word from one language into another, either face-to-face or remotely.
Museum assistants take care of customers and security in museums and galleries.
Port operatives work with cargo, passengers and marine craft in ports and harbours.
Resort representatives look after holidaymakers during their stay.
Riding centre managers plan and run the centre's activities, manage staff and develop the business.
Riding holiday leaders take individuals and groups out on treks.
Sailing instructors teach people to sail yachts and boats.
Tour managers manage the travel arrangements of holidaymakers and business clients to make sure their trips run smoothly.
Tourist guides show visitors around places of interest like cities, historic buildings and art galleries.
Tourist information centre assistants give information to visitors about transport, tourist attractions and local services and activities.
Travel agency managers are responsible for the day-to-day running of travel agencies, meeting sales targets and promoting travel products.
Travel agents book business and leisure travel for customers.
Visitor attraction general managers look after the operation and finances of an attraction, and the health and safety of staff and visitors.