£16,000 Starter - £25,000 Experienced
43 to 45 a week (evenings / weekends / bank holidays on a rota)
Where to start
You can get into this job through
a college courseapplying directly
You could take a college course, to get some of the skills and knowledge needed for this job. Courses include:
- Level 1 Certificate in Vehicle Systems Maintenance
- Level 2 Diploma in Vehicle Fitting Principles
- Level 2 Extended Certificate in Vehicle Technology
You'll usually need 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a Level 1 course. You'll need 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a Level 2 course.
You may be able to apply for jobs directly if you've got experience in vehicle servicing, retail or stock control. You'll also need good technical knowledge of how vehicles work, car spares and motoring accessories.
What it takes
Skills and knowledge
- to be thorough and pay attention to detail
- customer service skills
- the ability to work well with others
- the ability to use your initiative
- sensitivity and understanding
- excellent verbal communication skills
- the ability to accept criticism and work well under pressure
- active listening skills
- to be able to carry out basic tasks on a computer or hand-held device
Restrictions and Requirements
You'll need a full UK driving licence if you have to make deliveries to customers.
What you’ll do
In your day-to-day duties you may:
- advise customers what parts they might need for their vehicle
- take orders in person, over the phone or by email
- check availability of parts on computerised stock records
- get parts from the storeroom or warehouse or order them from suppliers
- put orders together
- send orders by courier or make deliveries yourself
- deal with payments
- raise invoices and issue receipts
- maintain shop window and shelf displays
- order supplies, put stock away and update records
You could work in a warehouse, in a stock room or at a car manufacturing plant.
Career path and progression
With experience, you could progress to a supervisor or service adviser job, or move into the service and repair.
You may be able to move into self-employment as a parts supplier.