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Rail travel assistants > Railway Station Assistant
Retail and sales | Transport
Train station workers deal with customers and carry out duties in railway stations and on platforms.
You'll usually need some GCSEs, usually including English and maths, or equivalent, for a Level 2 apprenticeship.
If your application is successful, you'll be invited to an assessment day, where you'll: be tested on your maths, communication and customer service skills have an interview. It's a good idea to check out the train operating company's passenger charter so that you are familiar with the company's standards and values, before making an application.
You'll need:
In this job, you could:
With experience, you could be promoted to senior station assistant, station team supervisor, assistant station manager and eventually station manager. You could also become a ticket inspector and progress to revenue protection officer.
Retail jewellers promote and sell jewellery, watches and accessories to customers.
Shopkeepers manage their own stores or run stores on behalf of a retail chain.
Market traders sell goods such as food, clothing and crafts, and offer services like mobile phone repairs.
Train conductors issue tickets to rail passengers and make sure that their journeys are safe and comfortable.
Call centre operators answer enquiries from customers by telephone, email, webchat, text and post.
Bookmakers organise gambling activities in betting offices, at racetracks and online.
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