Internal Sales & Customer Service Trainee

  • The Southern Timber Co Ltd
  • Ipplepen, Devon
  • £300.00 per week

Southern Timber have an exciting opportunity for the right candidates to join our internal sales team and drive sales through excellent customer service. We are looking for a dynamic team players to slot into a fast-paced sales environment with an immediate start.

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  • GMFJ Reference
    245410
  • Wages
    £300.00 p/w
  • Hours
    40.00 per week
  • Date Posted
    19/01/2024
  • Start Date
    09/09/2024
  • Approx. Duration
    24 Months

  • Location
    Ipplepen
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Opportunity Type
    Intermediate Level 2
  • Apprenticeship Standard
    Customer service practitioner (ST0072)
  • Employer
    The Southern Timber Co Ltd

Description

The successful candidate will be supported through a wide range of daily and weekly activities. We find that the best way of learning is on the job. You will be fully trained in the computer software and the systems we employ as a business to ensure the smooth running of Southern timber. We will also provide product training as you grow into your role, your responsibilities will increase as your knowledge grows. Initially everyone starts on the front counter serving both trade and retail customers providing quotes, advice and taking payments for order. Along with answering the phone and responding to emails, processing orders and quotes.


List of Duties:

  • Serving customers in our shop
  • Providing estimates via telephone/email/over the counter
  • Providing support and information to our customers on our products
  • Taking orders and processing payments
  • Answering the phone and making sales calls
  • Further duties and responsibilities as knowledge increases

For more information about this vacancy please contact Exeter College on 01392 400800 (Ref ID: 245410)

  • Good Maths and English skills
  • Good communicator
  • Ability to work on own and use initiative
  • Ability and willingness to learn
  • Computer literate

  • Maths and English GCSE C/4
You will spend one day a week (during term time) at Exeter College working towards your Level 2 Customer Service apprenticeship.

  • Must be a good team player
  • excellent interpersonal skills

Previous apprentices have progressed to other roles within the company. We have an excellent track record of providing a very good grounding in our industry and essential business skills to prepare any candidate for a future with us or another company.
https://www.southern-timber.co.uk/

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