- GMFJ Reference
249325
- Wages
£6.40 p/h
- Hours
35.00 per week
- Date Posted
26/04/2024
- Start Date
03/06/2024
- Approx. Duration
18 Months
- Location
Poulton Le Fylde
- Status
Now Taking Applications
- Sector
Sales
- Opportunity Type
Intermediate Level 2
- Apprenticeship Standard
Customer service practitioner (ST0072)
- Employer
Whitaker Decorators
Description
The key
responsibilities of the role and the day-to-day tasks and duties of the role:
You will be working within a small team in a friendly and supportive
atmosphere.
Every day in the office brings new challenges and tasks,
ensuring that no two days are the same, there's always something different to
focus on.
You will assist the office management teams with:
·
Coordination of jobs to ordering materials
·
Arranging travel and accommodation
·
Filing invoices
·
Answering the phone
Our business is committed to maintaining high standards of
organisation and productivity. This commitment ensures that everyone is working
towards a common goal and delivering excellent results.
The work environment is described as a happy and positive place
to work. A positive atmosphere can boost morale, increase productivity, and
create a more enjoyable work experience for everyone involved.
For more information about this vacancy please contact Blackpool and the Fylde College on 01253 504343 (Ref ID: 249325)
Company website : www.whitakerdecorating.co.uk
·
Ability
to use office and excel
·
Must be
organised and able to prioritise workload
·
Interpersonal
communication skills and excellent customer service delivery
Level 2 a minimum of English and maths grades A*-D (9-3) (or equivalent) are desirable OR willingness to complete Functional Skills Level 1/2 which are a requirement to have or to achieve before EPA Gateway.
STANDARD & LEVEL
The successful candidate will work towards completing the Level 2 Customer Service Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities.
Personalised programme
Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals. Our expert tutors and assessors have relevant industry experience and will support you to achieve all your goals.
Off-the-job training
Developing your skills at work is called on-the-job training, 20% of your apprenticeship (equal to one full day a week) will be ‘off-the-job’. This might include attending College, tackling projects, online learning, coaching, shadowing, or training for your job.
Stacks of support
Assessment mostly takes place in the workplace. When you start, you will be allocated a skills coach, who will visit you at least once a month to guide and support you and help you to plan for your future. We will also provide you with specialist support for your English and maths and for any additional needs that you make us aware of.
·
Willingness
to learn
·
Adaptability
·
Self-confident
with a positive outlook
Clerical work progressing to administration and business support.
Things to consider:
Once you have successfully completed the program you will be submitted for your End Point Assessment. The EPA is an assessment of all the knowledge, skills, and behaviours you have learned throughout your apprenticeship, it confirms you are ready and competent in the career path you have chosen. These assessments have been designed and developed by employers in the industry to reflect the daily work of the business.