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Retail and sales
Call centre operators answer enquiries from customers by telephone, email, webchat, text and post.
You can start by doing a course like:
Employers look for people with personal qualities like confidence and a good telephone manner. Job interviews often include practical telephone and keyboard tests. Temporary work can be a useful way to get started in this career and can lead to permanent jobs.
You'll need:
Depending on your role, you could:
With experience and training, you could progress to team leader and management level. Depending on your interests and experience, you could also move into human resources, resource planning, marketing and training.
Customer service assistants deal with customers' enquiries, purchases and complaints.
Retail jewellers promote and sell jewellery, watches and accessories to customers.
Airport information assistants help passengers in airports.
Cinema and theatre attendants help customers visiting entertainment shows.
Retail buyers choose products for shops to sell, like clothing, toys, electrical goods and food.
Letting agents manage rental properties on behalf of owners.
Are you looking to start your career in Retail Management? Matalan are offering a fantastic opportunity to join their team as an Apprentice Retail Team Manager whilst completing a level 3 or 4 retail apprenticeship standard with Inspiro Learning.
As a CSR Apprentice, you will be responsible for working towards providing support to the Dealers in Planning and Vehicle Scheduling in accordance with DVSA rules and regulations thus ensuring that customer expectations are always managed with regards to their compliance.
We’re seeking the next generation of motivated and dedicated customer service apprentices who share our passion for the automotive industry and are committed to delivering exceptional customer service. In this role, you will be responsible for handling the administrative and customer relations tasks within the service department.The successful candidate will work towards achieving a Level 3 Customer Service Specialist qualification, completing the program remotely over a 15-18 month period.
We are looking for the next generation of enthusiastic and hardworking customer service apprentices that share our passion for the automotive industry and delivery of the best possible customer service. You will be responsible for administrative and customer relation aspects of service department operations.The successful candidate will work towards a Level 3 Customer Service Specialist qualification on a remote basis over a 15-18 month period.
Level 2 Customer Services apprentice wanted for our Exeter branch in Cowick Street. The successful candidate will have a strong passion for delivering exceptional customer service, a keen willingness to learn and good punctuality is a must.Monday - Sunday with 2 varying days off each week (Working hours may vary).
Do you want to be part of a team who are an Essential part of every day life? Do you want to earn whilst you Learn? Don’t want to go to university but want to achieve a degree?
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