Hotel room attendant
Cleaners and domestics > Hotel Room Attendant
Hospitality and food | Travel and tourism
Hotel room attendants make sure that hotel rooms are clean, tidy and inviting for guests.
£11,500 Starter - £18,000 Experienced
39 to 41 a week (early mornings on shifts)
Where to start
You can get into this job through
a college coursean apprenticeshipapplying directly
You can do a course before you apply for a job. Courses include:
These courses include options in housekeeping and guest services.
- Level 1 Certificate in Introduction to the Hospitality Industry
- Level 1 Diploma in Preparing for a Career in the Hospitality Industry
- Level 1 Cleaning and Support Services
You'll usually need 2 or fewer GCSEs at grades 3 to 1 (D to G), or equivalent, for a Level 1 course.
You can get into this job through a Level 2 apprenticeship as a hospitality team member, specialising in housekeeping. You'll usually need some GCSEs, usually including English and maths, or equivalent.
You can apply directly to employers if you've got some of the relevant skills and knowledge needed for the job. Experience in cleaning can be useful.
Employers will be interested in your personal qualities and will expect you to be hardworking, honest and a reliable time-keeper.
What it takes
Skills and knowledge
- customer service skills
- the ability to accept criticism and work well under pressure
- patience and the ability to remain calm in stressful situations
- the ability to work on your own
- to be thorough and pay attention to detail
- sensitivity and understanding
- a desire to help people
- excellent verbal communication skills
- to be able to carry out basic tasks on a computer or hand-held device
What you’ll do
In this role you could:
- change bed linen and towels
- make beds
- vacuum floors
- dust and polish furniture
- clean bathrooms
- replace stocks of guest supplies
- re-stock drinks in the mini-bar
- identify and report maintenance issues
- make sure that your work meets the standards set down by your employer
You could work in a hotel.
Your working environment may be physically demanding.
You may need to wear a uniform.
Career path and progression
Your opportunities for progression would depend on the size of the hotel.
In larger organisations you're more likely to be able to progress to a supervisory or management job.