Call Centre Apprentice from £13,000-£18,000

  • Watt Utilities
  • Manchester , Greater Manchester
  • £250.00 per week

As an outbound customer support apprentice you will learn about commercial Gas and Electric supplies. You will learn from focused team members that broker deals with clients. You will learn this role in stages with the support of your team.

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  • GMFJ Reference
    248756
  • Wages
    £250.00 p/w
  • Hours
    35.00 per week
  • Date Posted
    12/04/2024
  • Start Date
    15/05/2024
  • Approx. Duration
    15 Months

  • Location
    Manchester
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Opportunity Type
    Intermediate Level 2
  • Apprenticeship Standard
    Customer service practitioner (ST0072)
  • Employer
    Watt Utilities

Description

  • As an apprentice you will learn about the Markets, forecasts, trading and systems.
  • Contact existing clients about their current commercial utilities.
  • You will also learn the processes fact finding
  • Overtime you will progress to a commercial energy specialist.

For more information about this vacancy please contact Intec Business Colleges Ltd on +447921971036 (Ref ID: 248756)

Company website : https://watt.co.uk/about/about-watt/

  • Communication skills
  • IT skills
  • Customer care skills
  • GCSE or equivalent English (Grade 9-4 (A*-C)) desirable but not essential.
  • GCSE or equivalent Math (Grade 9-4 (A*-C)) desirable but not essential.
  • Customer Service Practitioner Level 2
  • End point assessment
  • Functional skills in Math and English if needed.
  • Hard working
  • Confident
  • Focused
Progression to a Team Leader role.
£13,00-£18,000 starting pay, Monday-Friday 9am-5pm, with a 30 minute lunch break.
N/A

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