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Retail and sales
Sales assistants sell products and help customers.
You can learn some of the skills you need for this job by doing a:
You'll usually need 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a Level 2 course. You'll need 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a Level 3 course.
You could get into this job through a retailer Level 2 apprenticeship. You'll usually need some GCSEs, usually including English and maths, or equivalent.
You could apply for permanent jobs after getting some experience from a temporary job in a store at busy periods, like Christmas, or a weekend job.
Volunteering
Getting experience volunteering in a charity shop will give you retail skills and could lead into paid work.
You can apply directly for jobs. Employers may ask for some GCSEs at grades 9 to 4 (A* to C), including English and maths. Retail or customer service experience will also be helpful. It will help if you: are confident about selling have a positive, helpful attitude can get on well with a wide range of customers. Some stores, like mobile phone or DIY shops, may expect you to have good knowledge of their products before you apply.
You'll need:
In this role you could:
With experience you could become a retail supervisor, manager or departmental manager. You may be able to gain further qualifications for these roles through higher level Apprenticeships like a retail leadership degree apprenticeship. You could specialise in customer services, visual merchandising or buying. You could also set up and run your own independent shop or stall.
Customer service assistants deal with customers' enquiries, purchases and complaints.
Wine merchants find new wines and buy and market them.
Market traders sell goods such as food, clothing and crafts, and offer services like mobile phone repairs.
Leisure centre assistants help and supervise visitors using leisure centre facilities.
Letting agents manage rental properties on behalf of owners.
Retail jewellers promote and sell jewellery, watches and accessories to customers.
We are looking for the next generation of enthusiastic and hardworking customer service apprentices that share our passion for the automotive industry and delivery of the best possible customer service. You will be responsible for administrative and customer relation aspects of service department operations.The successful candidate will work towards a Level 3 Customer Service Specialist qualification on a remote basis over a 15-18 month period.
Are you an ambitious sales-driven individual looking for an opportunity to develop a long-term career in a business that is going places? Then there is no better place to create the career you want than here at Hays. And the best part is that you dont even need to have recruitment experience or qualifications just the ambition and drive to make a difference in the world of work and shape your own personal success. Youll also benefit from industry-renowned training and the tools and technological support to make that hard-hitting impact. You wont be alone either - with the support of a global network of talented colleagues supporting you to create the career thats right for you.
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Working as a sales and trade counter assistant in a busy independently owned electrical wholesaler. This will involve transacting orders over the phone, face to face and via email
Are you an experienced team leader or supervisor in retail, hospitality or another customer focussed industry? Are you looking to progress further into a management role? If yes, then this might be the opportunity for you. Apply today!
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