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Telephonists > Telephonist
Administration | Computing, technology and digital | Retail and sales
Telephonists, or switchboard operators, answer and connect calls and take messages.
Entry requirements for these courses vary.
You'll usually need some GCSEs, usually including English and maths, or the equivalent.
You'll need:
Your day-to-day tasks will vary depending where you work. You could:
With experience you could apply for work as an administrator, customer services specialist or customer services supervisor.
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This is an exciting role with great opportunities to progress your career in the IT and Telecommunication industry while gaining an industry recognised qualification at the same time. You will work in multitude of environments installing, testing and maintaining IT and Telecoms equipment.
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