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Car rental agent apprenticeships

Sales related occupations n.e.c. > Car Rental Agent

Administration | Retail and sales | Transport

Car rental agent apprenticeships - where to start

You can get into this job through
  • an apprenticeship
  • applying directly

    • Apprenticeship
    You could start by doing a customer service practitioner Level 2 (intermediate) apprenticeship.

    Entry requirements

    You'll usually need some GCSEs, usually including English and maths, or equivalent.

    Direct Application
    You could apply directly to work as a car rental agent. Employers may ask for GCSEs at grades 9 to 4 (A* to C) in maths and English. Experience in customer service, office administration or sales work could give you an advantage. Having the right personality and good communication skills can be more important than formal qualifications.

    Car rental agent apprenticeships - what it takes

    Skills and knowledge

    You'll need: 

    • customer service skills 
    • to be thorough and pay attention to detail 
    • to enjoy working with other people 
    • patience and the ability to remain calm in stressful situations 
    • excellent verbal communication skills 
    • administration skills 
    • the ability to sell products and services 
    • active listening skills
    • to be able to use a computer and the main software packages competently
    Restrictions and Requirements
    You'll need to have a full driving licence. Foreign language skills could be useful if you want to work at airports, ports or tourist destinations.

    Car rental agent apprenticeships - what you'll do

    Day-to-day tasks

    In your day-to-day tasks you may: 

    • deal with customer enquiries about the availability and cost of vehicles 
    • take bookings and explain the terms of rental agreements 
    • complete paperwork and take payments 
    • itemise a car's condition and any existing bumps or scratches 
    • explain and demonstrate any special features 
    • check mileage and inspect for damage on returned vehicles 
    • book vehicles for cleaning 
    • provide ongoing service and sales support to regular business accounts
    Working environment
    You could work in an office, at an airport or at a port. You may need to wear a uniform.

    Career path and progression - Car rental agent apprenticeships

    You could move into a supervisory or management post. With experience in business leasing accounts, you could become an account manager, or move into fleet management.

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    Paid Training

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    Range of career opportunities

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    Earn & learn

    As an apprentice, the minimum you’ll earn is £6.20 an hour, but we’ve seen apprentices earn a starting salary of up to £30,000 a year! You could also get other employee benefits like gym memberships, paid holiday, and sick pay.

    Great career prospects

    Employers think apprentices are 15% more employable than those with other qualifications. In fact, many large employers train their graduates and apprentices together!

    Learn on the job

    There’s only so much you can learn when you just do a qualification. As an apprentice, you’ll also get to learn on the job – whether that’s designing amazing graphics, chopping vegetables, or building engines!

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